Customer Service
Why Dealers and Resellers Need to Offer More Financing Choices
January 6, 2023
Read Time: 3 MIN 30 SEC
The world’s spoiled for choice these days. Everywhere, where there used to be one or at most a few options,...
Why Equipment Sellers Need to Promote Financing Online
August 17, 2022
Read Time: 1 min 30 sec
According to the Equipment Leasing and Finance Association, 70% of businesses leverage at least one form of financing to get the equipment...
Add Online Financing the Easy Way
April 20, 2022
Read Time: 0 MIN 30 SEC
Today’s equipment customers shop online. And they’re financing equipment more than ever before. So they expect your website to feature...
9 Tips to Help You Become a More Effective Solution Provider
July 14, 2020
Read Time: 1 min 45 sec
Staying relevant and competitive in today’s market means continually evolving and improving the way you provide solutions to customers in...
How to (Sanely) Give Your Customers a Great Experience
December 4, 2019
Read Time: 3 min 00 sec
Whether you’re an Apple fan or not, as a dealer you have to envy the loyalty it inspires. Its customers...
Give Customers a Head Start on Productivity
June 25, 2015
Read Time: 0 MIN 30 SEC
When customers ask for a discount, give them a head start instead. By offering financing with no payments for 90...
4 Ways to Lose a Customer to the Competition
April 27, 2015
Read Time: 3 min 00 sec
By some estimates, getting a new customer costs five times as much as keeping one you already have. And once you get...
How to Keep Your Franchise (Consistently) Competitive
April 27, 2015
Read Time: 1 min 30 sec
Keeping a franchise location competitive is all about consistency: consistently excellent product + consistently excellent service = consistently satisfied customers...
The Equipment Leasing Office is Always Open
February 15, 2013
Read Time: 2 min 00 sec
With online portals and handheld device compatibility, lease transactions can be processed 24/7. Most seasoned equipment leasing and finance industry...
Streamlining Business Processes With Technology
January 25, 2013
Read Time: 2 min 00 sec
Here’s how to deploy technology to streamline processes in order to reduce costs and improve customer service. The economic challenges...