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Customer Service

Why Dealers, Vendors, and Resellers Need to Offer more
Blog Post

Why Dealers and Resellers Need to Offer More Financing Choices

January 6, 2023
Read Time: 3 MIN 30 SEC

The world’s spoiled for choice these days. Everywhere, where there used to be one or at most a few options,...

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Why Equipment Sellers Need to Promote Financing Online
Blog Post

Why Equipment Sellers Need to Promote Financing Online

August 17, 2022
Read Time: 1 min 30 sec

According to the Equipment Leasing and Finance Association, 70% of businesses leverage at least one form of financing to get the equipment...

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Tip

Add Online Financing the Easy Way

April 20, 2022
Read Time: 0 MIN 30 SEC

Today’s equipment customers shop online. And they’re financing equipment more than ever before. So they expect your website to feature...

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9 Tips to Help You Become a More Effective Solution...
Blog Post

9 Tips to Help You Become a More Effective Solution Provider

July 14, 2020
Read Time: 1 min 45 sec

Staying relevant and competitive in today’s market means continually evolving and improving the way you provide solutions to customers in...

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How to (Sanely) Give Your Customers a Great Experience
Blog Post

How to (Sanely) Give Your Customers a Great Experience

December 4, 2019
Read Time: 3 min 00 sec

Whether you’re an Apple fan or not, as a dealer you have to envy the loyalty it inspires. Its customers...

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Tip

Give Customers a Head Start on Productivity

June 25, 2015
Read Time: 0 MIN 30 SEC

When customers ask for a discount, give them a head start instead. By offering financing with no payments for 90...

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4 Ways to Lose a Customer to the Competition
Blog Post

4 Ways to Lose a Customer to the Competition

April 27, 2015
Read Time: 3 min 00 sec

By some estimates, getting a new customer costs five times as much as keeping one you already have. And once you get...

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How to Keep Your Franchise (Consistently) Competitive
Blog Post

How to Keep Your Franchise (Consistently) Competitive

April 27, 2015
Read Time: 1 min 30 sec

Keeping a franchise location competitive is all about consistency: consistently excellent product + consistently excellent service = consistently satisfied customers...

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Blog Post

The Equipment Leasing Office is Always Open

February 15, 2013
Read Time: 2 min 00 sec

With online portals and handheld device compatibility, lease transactions can be processed 24/7. Most seasoned equipment leasing and finance industry...

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Blog Post

Streamlining Business Processes With Technology

January 25, 2013
Read Time: 2 min 00 sec

Here’s how to deploy technology to streamline processes in order to reduce costs and improve customer service. The economic challenges...

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